Integrating email services

The advanced Notifications module in your admin panel allows you to send filtered, targeted messages to your community. However, it requires your own email service provider to function.

What you can do with email integration:

• Send custom messages to selected members

• Forward exclusive content posts to specific users

• Filter recipients by badge ownership, membership level, or other criteria

• Track notification delivery

Currently supported email providers

Moments currently supports two email service providers:

Resend

• Simple setup and integration

• Free tier: Up to 3,000 emails/month

• Paid tier: $20/month for 50,000 emails

• Recommended for most creators

Mailchimp (via Mandrill)

• Transactional email service from Mailchimp

• Approximately $0.20 per 1,000 emails

• Good for high-volume senders

Setup process

The Moments team handles email integration during your platform setup process. You'll need to:

1. Choose your email provider (Resend or Mailchimp Mandrill)

2. If you don't already, create an account with the provider

3. Provide your API credentials to the Moments team

4. Team configures integration on your platform

Email templates: For simplicity, emails use fixed templates. These can be customized for your brand during setup.

Using the Notifications module

Once email integration is configured:

1. Log in to admin portal

2. Navigate to Notifications section

3. Step 1: Select users to receive notification

   • Filter by badges, membership level, or manually select

   • Only users who enabled notifications appear in list

4. Step 2: Create message

   • Write custom message with subject and content

   • Or select existing exclusive content post to forward

5. Step 3: Send

   • Choose delivery method

   • Review and send

Important: The Notifications module only shows users who have opted in to receive notifications in their profile settings. You cannot email users who haven't consented.